We are always looking to deliver a long-term relationship with a client and keep this very much in mind right from the first discussions about a new project. To do this we make sure we understand exactly what the client wants the software to achieve and the client understands exactly what the fully implemented software can be expected to deliver. The greatest source of unexpected costs and budget over-runs are that either the client adds extra functionality as the project progresses or the partner has been ‘economical with the truth’ on what the software can deliver in an attempt to compete on price.Īt the initial stages of the project, TVision ensures a well-structured, realistic and robust budget is established. The partner must be honest and realistic in describing what the software can deliver. The client must be honest in terms of what the software is required to achieve. Realism and honesty on both sides are vital if the project is to come in on budget and deliver the required outcomes. The success of a major software implementation relies on the working relationship between the client and the software partner. Dynamics NAV is the former name of this solution. NB: This piece also applies to Microsoft Dynamics 365 Business Central.
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